Privacy Policy

1. Introduction

Nakhon Counsel ("we", "us", "our") is committed to handling personal information with care, discretion, and respect. This policy explains what information we collect, why we collect it, how we use it, and what rights you have in relation to it.

This policy applies to all personal information collected through our website at nakhoncoud.world, through our enquiry forms, and through our client intake processes. If you have questions about any aspect of this policy, please contact us at [email protected].

2. Information We Collect

We collect information you provide directly to us, which may include:

• Your name and contact details (email address, telephone number)
• The content of messages you send through our enquiry form
• Information about your matter that you share with us during consultations
• Identity documents where required for client verification

We also collect limited technical information automatically when you visit our website, including your IP address, browser type, and pages viewed. This is used only for website security and basic analytics purposes.

We do not collect sensitive personal data (such as health, financial, or biometric information) through our website. Where such information is relevant to your legal matter, it is collected through our secure client intake process and handled under the specific obligations of legal professional privilege.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiry and arrange a consultation if appropriate
• To provide legal services to you under an engagement agreement
• To fulfil our obligations under Thai law, including anti-money laundering requirements
• To maintain records of our professional work as required by legal practice regulations
• To improve the functionality and content of our website

We do not use your information for marketing purposes without your explicit consent, and we do not sell or share your personal information with third parties for commercial purposes.

4. Legal Basis for Processing

We process your personal information on the following legal bases under Thailand's Personal Data Protection Act B.E. 2562 (PDPA):

• Consent: Where you have provided your information through our website contact form
• Contract: Where processing is necessary to provide legal services under an engagement agreement
• Legal obligation: Where processing is required to comply with Thai laws applicable to our practice
• Legitimate interests: For website security and basic analytics

5. Data Retention

We retain client file information for a minimum of ten years following the conclusion of a matter, in accordance with legal practice requirements under Thai law.

Enquiry information from individuals who do not become clients is retained for six months and then deleted unless you have requested otherwise. Website analytics data is retained for twelve months.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. Client files are stored securely and accessible only to the team member responsible for the relevant matter.

Our website uses HTTPS to protect information transmitted between your browser and our servers. In the event of a data breach that affects your personal information, we will notify you in accordance with our obligations under the PDPA.

7. Cookies

Our website uses cookies to ensure it functions correctly and to understand how it is used. For full information on the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Third-Party Services

Our website may use third-party services including analytics tools and mapping services. These services may collect limited technical information in accordance with their own privacy policies. We do not share personal client information with any third party without your explicit written consent, except where required by law.

Links on our website to external pages are provided for reference only. We are not responsible for the privacy practices of external websites.

9. Your Rights

Under Thailand's Personal Data Protection Act, you have the following rights in relation to personal information we hold about you:

• Right of access: You may request a copy of the personal information we hold about you
• Right to rectification: You may request correction of inaccurate information
• Right to erasure: In certain circumstances, you may request deletion of your information
• Right to restriction: You may request that we restrict processing of your information
• Right to data portability: You may request your information in a portable format where technically feasible
• Right to object: You may object to processing based on legitimate interests
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. Note that some rights are limited where information is held under legal professional privilege or is required to be retained by law.

10. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of our website following a revision constitutes acceptance of the updated policy. For significant changes, we will provide a more prominent notice where appropriate.

12. Contact

For all privacy-related enquiries, please contact us: